Privacy policy
Who we are
Ashby Social Co. is a trading name of Harry Ashby, based in England. We are the controller of the personal data described here. Contact: hello@ashbysocialco.com.
What we collect
When you send an enquiry, we collect your name, email address, business name, the service you're interested in and anything you write in your message. When clients use our services, we also hold the contact details and content needed to deliver them.
How we use it
We use enquiry details to reply to you and, if you become a client, to deliver our services and send invoices. We rely on our legitimate interest in responding to enquiries, and on our contract with you once you become a client. We don't sell your data or use it for unrelated marketing.
Who we share it with
We use trusted providers to run the business: FormSubmit to deliver website enquiries to our inbox, Vercel to host this website, Google Workspace for email, Stripe for payments and our scheduling and approval tools to deliver client work. Members of our delivery team, some of whom work outside the UK, may access client content where needed to do the work, under appropriate safeguards.
Analytics and cookies
We use Vercel Web Analytics to count visits. It doesn't use cookies or identify individual visitors.
How long we keep it
We keep enquiries for up to 12 months if you don't become a client. Client records are kept for as long as needed to provide our services and for six years afterwards for tax and accounting purposes.
Your rights
You can ask to see, correct or delete your personal data, or object to how we use it, by emailing hello@ashbysocialco.com. You can also complain to the Information Commissioner's Office at ico.org.uk.
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